Shipping policy
Shipping Policy
Effective Date: 28/05/2025
At The Aloe Spot, we aim to provide fast and reliable delivery for all our customers across the UK.
📦 Processing & Dispatch Times
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All orders are processed and dispatched within 1–2 working days (Monday to Friday, excluding public holidays).
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You will receive a confirmation email once your order has been dispatched.
🚚 Delivery Service
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All orders are shipped via Royal Mail 48, a 48-hour tracked delivery service.
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While Royal Mail aims to deliver within 2 working days after dispatch, delivery times may vary slightly during peak periods or due to unforeseen delays.
🔍 Tracking Your Order
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Once your order has been dispatched, a tracking reference (if applicable) will be included in your shipping confirmation email.
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You can track your order directly through the Royal Mail website: https://www.royalmail.com/track-your-item
📍 Delivery Areas
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We currently ship to addresses within the United Kingdom only.
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Please ensure that your delivery address is accurate and complete at the time of ordering to avoid delays.
💬 Delivery Issues
If you experience any issues with your delivery, please contact us at info.thealoespot@gmail.com with your order number and tracking reference. We’re happy to assist.